Refund policy
If you want to add a 7-day return policy to your Shopify store, you can use the following policy text.
7-Day Return Policy
Returns
We want you to be satisfied with your purchase. If you're not completely happy, you may return eligible items within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging with all tags (if applicable).
- Proof of purchase or order number is required.
Non-Returnable Items
- Gift cards
- Customized or personalized products
- Perishable goods
- Items marked as final sale
Return Process
- Contact us within 7 days of receiving your order.
- Provide your order number and reason for the return.
- We will provide return instructions.
- Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.
Refunds
- Approved refunds will be processed to your original payment method within 5–10 business days after the returned item is inspected.
- Original shipping charges are non-refundable unless the item was damaged, defective, or incorrect.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item).
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.